AudLogSupport
support@audlog.com
If something went wrong during a night, include the date of the night and your iPhone model.
Setting up for the night
- Place the phone near the noise. Put it on a nightstand or shelf close to the wall, floor or window the noise comes through, with the bottom of the phone (where the microphone is) uncovered.
- Start the night log, then lock the phone. AudLog keeps logging with the screen off.
- Don’t swipe AudLog away in the app switcher. That closes the app and stops the log.
- Low Power Mode is fine. You don’t need to keep the phone charging either; an 8-hour night uses about 13% of the battery in our tests.
Troubleshooting
“Paused · resuming on its own”
This is normal during a phone call, an alarm or anything else that takes over the microphone. AudLog resumes by itself when it’s over, and the report shows the gap with its cause.
“Your last night log was interrupted”
iOS closed the app during the night, or the app was swiped away. Everything up to that moment was saved and is in Nights.
The level doesn’t move or AudLog can’t use the microphone
Check that the microphone is allowed: open the Settings app, then AudLog, and turn on Microphone.
AudLog Pro isn’t active on my new phone
Open the AudLog Pro screen in the app and tap Restore purchase. Use the same Apple Account you bought it with.
About the measurements
AudLog is not a calibrated sound level meter. Levels are estimates from the iPhone microphone and can differ from professional equipment. AudLog is not legal advice: it gives you an organized, timestamped record. Check with your landlord, HOA or local authority what they accept.